DarthLazer wrote:I have had a few players removed from game, but it took great effort and many many emails, screenshots, videos. They sure in heck don't make it easy
DarkRebel wrote:Cheating is commonly done by modifying unit stats (e.g. damage rating, defense equipments) during runtime when the app software is running. In these cases, replays do not re-enact the exact game play because the unit stats used during the replay are not the same as the ones used during actual game play.
Game developers need to enhance the software to detect these modifications during runtime and lock down the software. Easier said than done, I know, but this is the right way to stop cheaters.
Banning suspected players are difficult because: (1) You can’t prove that the player cheated by just looking at the report and (2) player can easily create another account.
December 30, 2019, 17:49 -0600
I'm getting attacked, 4 times now in the past 2 days, by this dirtbag cheater. The attached photos show that he dumps stuff and has below 20%, then suddenly has 100%.
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Re:  I'm getting attacked, 4 times now in the past 2 days, by this dirtbag cheater. T...
From Zynga Support. Conversation ID: #8868115
Joseph T. firstname.lastname@example.org via mail.helpshift.com
6:18 AM (3 hours ago)
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December 31, 2019, 06:18 -0600
Thanks for reporting this player by sending screenshots. We hope you understand that we are unable to provide details of the investigation results due to privacy considerations however, you can be assured that the/these profile/s will be thoroughly checked and sanctions will be applied once they are proven guilty of cheating in the game.
Also, our team is currently investigating an issue with the replays showing inaccurate results. You can refer to your Battle Logs, for now, to check for the correct battle outcomes. For updates on the investigation progress or fix, you may visit this article moving forward: https://zynga.my/SWCReplayLogsDifferent
As a gesture of your report, I have added an extra crate to your profile. Please check it in your HQ inventory. You may now reload your game for changes to apply. Your vigilance is appreciated, Commander. Good day.
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