Upgrading walls beyond HQ level makes game restart

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Tungsten74Carbi
Cadet Trooper
Posts: 1

Upgrading walls beyond HQ level makes game restart

Post#1 » Fri Nov 02, 2018 2:49 am

Good day,

My HQ is on 9, My wall section is on 9. When I upgrade to level 10, I get an error message and needs to reload the game. Every time. See attached.



Also, going to the actual help page (https://help.starwars.com/en_US/Contact ... -Commander) gives the following error: (From phone and Desktop)

An error occurred while processing your request.
Reference #30.97ce7a5c.1541151524.45bb8dc
You do not have the required permissions to view the files attached to this post.


Beththeboss
Commander
Posts: 38

Re: Upgrading walls beyond HQ level makes game restart

Post#2 » Fri Nov 02, 2018 3:20 am

There’s a clue in the text above the upgrade buttons - “Level 10 Headquarters required” - you can’t upgrade walls beyond HQ level so there’s little surprise you’re getting an error message.
Empire Lvl 11 95k+ medals (Circleof.Masters)
Empire Lvl 9 14k+ medals (Circleof.Sabers)


DarkRebel
Admiral
Posts: 944

Re: Upgrading walls beyond HQ level makes game restart

Post#3 » Fri Nov 02, 2018 5:31 am

The problem isn’t so much about unable to upgrade above HQ level, but about why the game crashed and needed to be restarted.


Schruaf
Commodore
Posts: 243

Re: Upgrading walls beyond HQ level makes game restart

Post#4 » Fri Nov 02, 2018 6:05 am

There shouldn't be a crash - just a notifictaion "HQ 10 required" or something like that.
Strange


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