Lost my account

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TR8R
Cadet Trooper
Posts: 2

Lost my account

Post#1 » Sat Mar 17, 2018 12:35 am

Sorry if already posted just freaking out. I've never synced it and now I've lost level 9 base and a year of playing almost everyday. How do I get it back? Please help!


Shelendil
Admiral
Posts: 657

Re: Lost my account

Post#2 » Sat Mar 17, 2018 4:33 am

If you have a screenshot of your player ID, you can contact Disney. If you don't have a screenshot of that, they may require you know more information.
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Tamarack
Commodore
Posts: 100

Re: Lost my account

Post#3 » Sat Mar 17, 2018 12:51 pm

TR8R wrote:Sorry if already posted just freaking out. I've never synced it and now I've lost level 9 base and a year of playing almost everyday. How do I get it back? Please help!


Here you go TR8R:
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Tamarack
Commodore
Posts: 100

Re: Lost my account

Post#4 » Sat Mar 17, 2018 12:52 pm

I grabbed screenshots of your stuff this morning. Hope Disney can get you back up and running. We are missing you in the squad. :)

Tamarack
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Tamarack
Commodore
Posts: 100

Re: Lost my account

Post#5 » Sat Mar 17, 2018 12:54 pm

Here is our Ksod stuff also: http://ksod.us/squad/859070f0-1710-11e6 ... 11/members

Good Luck! Email Disney Support: https://help.starwars.com/en_US/Contact ... -Commander

Start the process and see what happens. I was unlinked last June and was off for a month before they got me up and running again. So it is possible.
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TR8R
Cadet Trooper
Posts: 2

Re: Lost my account

Post#6 » Sat Mar 17, 2018 6:37 pm

Thanks I hope it helps. Save me a spot I'll keep you updated


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Tamarack
Commodore
Posts: 100

Re: Lost my account

Post#7 » Sat Mar 17, 2018 7:14 pm

Will do Tr8r. It would suck to start over, considering you were a lvl 9 base. But if you do decide to restart let us know and I'll put your new account back in the squad.
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