no sound in game only with ipad pro

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pdavis27284
Storm Trooper
Posts: 3

no sound in game only with ipad pro

Post#1 » Thu Mar 01, 2018 4:37 am

For some reason the sound in the game has stopped on my iPad pro and only affects star wars commander. All other apps have sound. I went in and everything is checked in settings and I can hear sound if I attach my ear buds to it. Anyone else having this issue? This started about 2 days ago


JDD
Major General
Posts: 377

Re: no sound in game only with ipad pro

Post#2 » Thu Mar 01, 2018 4:48 am

Oh man, playing SWC without sound is like drinking flat Coke. Maybe support / any tech savvy Forumite could help yer & hope it gets fixed soon.


pdavis27284
Storm Trooper
Posts: 3

Re: no sound in game only with ipad pro

Post#3 » Thu Mar 01, 2018 9:53 am

LOL great example there. Yep its frustrating but at least I can get it to work with ear buds.


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DeathStriker
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Posts: 4029

Re: no sound in game only with ipad pro

Post#4 » Thu Mar 01, 2018 10:41 am

pdavis27284 wrote:For some reason the sound in the game has stopped on my iPad pro and only affects star wars commander. All other apps have sound.

pdavis27284 - I have / use a iPad Pro for SWC and don't have this issue.

Here is some help:

  1. The first thing I would have you do is go to Settings and ensure that Sound Effects and Music are both checked . (looks like you have done this already)
  2. If these are ok and you still have an issue, then I would force close SWC and reboot game device and re-check.
  3. If you still have this issue, perhaps your Ear Phone Jack is dirty / causing the iPad Pro to think Ear Phones are plugged in. I would try cleaning Ear Phone Jack by blowing air in it (using compressed air) and/or using isopropyl alcohol.
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pdavis27284
Storm Trooper
Posts: 3

Re: no sound in game only with ipad pro

Post#5 » Thu Mar 01, 2018 5:43 pm

So found the issue: Make sure I know how to use my IPAD PRO..... So yep, went to main screen where it shows various on/off icons. Noticed a bell with a slash through it and clicked it and boom, sound is on.... 20 years of IT experience yet I totally botched this one lol Thank you for the help and I promise, this will not happen again :)


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DeathStriker
Moderator
Posts: 4029

Re: no sound in game only with ipad pro

Post#6 » Fri Mar 02, 2018 4:41 am

TOPIC CLOSED

Since OP found the "issue" and applied the "fix" I am closing this Topic.
 
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