Facebook Game Room Issues

Voice your bugs/glitches encounters or workarounds you find. While this forum is unofficial, we welcome Disney developers to stop by to help.
Marty19561
Officer
Posts: 9

Re: Facebook Game Room Issues

Post#21 » Sat Nov 11, 2017 9:08 am

Game room games are fine , just , sac not working. 2 weeks now !


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DeathStriker
Moderator
Posts: 3164

Re: Facebook Game Room Issues

Post#22 » Sat Dec 02, 2017 8:34 am

Moderator Note: The following is a Topic (single Post) posted in Bugs and Glitches (Windows) Forum and moved here.

Marty19561 wrote:What happened, my fbgr acct. No longer exists ! It is completely wiped out , my player "Bones" and he did just wiped out !!! Dec. 2, 2017 10:02 am cent. time u.s.

Marty19561 - I suggest you contact Disney Mobile Support or read the posts in this Topic for advice.

How to Contact Disney Mobile Support

You can contact Disney Mobile Support here.

Click on the BLUE [Contact Us] Button in the lower right corner and answer the prompts thereafter.

⇨ Be sure to include with your initial "report" the following:

  1. Your Player ID (found on Load Splash Screen - or - in Settings > About - or - previously saved).
  2. Your In-Game Name.
  3. Your Squad Name.
  4. Your Game Device and its Current OS Version.
  5. Your SWC Game Version and Build (found in Settings > About).
  6. A description of the "issues" you have noted.
  7. Any Screenshots you may have taken.
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