ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

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DeathStriker
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ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#1 » Thu May 18, 2017 11:18 am

EMERGENCY ISSUE: Rogue One Special Event #2 - Conflict Rewards Appear Incorrect

The Conflict Rewards appear to be "switched" where you will receive Data Fragments in the amounts normally for Sample Units and will receive Sample Units in the amounts normally for Data Fragments.

Example: On Tatooine Ultra Chrome League (UCL) - it shows you receive 10x Drabatan Saboteur Data Fragments and 32x Drabatan Saboteur Sample Units (see Image Album below).

It has been standard that UCL has always reward the Player with 32x Data Fragments and {some number} of Sample Units or other Rewards.

MOST BELEIVE THAT THIS IS IN ERROR.

With the Conflict starting today - it is important that you please have Game Developers investigate and correct if needed.

IMAGE ALBUM LINK: Rogue One Event #2 - Issues

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EVERYONE:

I submitted the above to Disney Mobile Support and open Support Ticket #04927176.

I will post back here when I get a response.

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DeathStriker
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Re: ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#2 » Fri May 19, 2017 1:41 pm

Disney Mobile Support has been working with me on another Issue reported here.

I as of yet haven't received (other than the automatic reply message) anything from Disney Mobile Support.

So in my response back to Disney Mobile Support on the other issue I asked them to look into this Issue also.

Hopefully that should generate some kind of response which I will post here when received.

UPDATE:

I got back a response from Disney Mobile Support:

Hey there Commander,

Thanks for letting us know. I'm not entirely sure if this is an intentional switch up, or if this change is in error. That said, I've sent the info you've reported over to the team, who will be able to take a look and change this if they find there are any errors. :)

Let me know if you have any further questions or concerns. I would be more than happy to help!

Charis
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Last edited by DeathStriker on Fri May 19, 2017 3:14 pm, edited 1 time in total.
Reason: Updated Thread Post - Added Update
 
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Spock
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Re: ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#3 » Fri May 19, 2017 8:56 pm

Pretty much what I expected the answer to be.
"We don't know.
But Let us know if there is anything else we cant help you with" lol
At least they were honest and didn't ask you if your device was up to date. :)

Thanks for sharing ds.
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DeathStriker
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Re: ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#4 » Tue May 23, 2017 7:19 am

I got back another response from Disney Mobile Support:

Thanks for the additional information Commander!

I can understand your concerns with the rewards. We are not sure if this was intentional or not, but we have reached out to our developers for clarification! I diffidently suggest continue to complete in the Conflict.

Be sure to let me know if you have any other questions!

Have a great day,

Frank
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DeathStriker
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Re: ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#5 » Thu May 25, 2017 6:47 am

I got back a response from Disney Mobile Support after sending a e-mail asking for a "status update":

Hey there Commander!

Thank you for getting us all this further information! Our development team has been made aware of this, and they will be sure to look into this issue further for you. As a support team, we have no further information regarding this issue as our development team investigates this. Though I can not guarantee when this issue will be resolved, I do suggest keeping an eye out for future updates, and an eye on the developers notes for more information!

If you have any further questions please feel free to let me know!

​May the Force™ be with you!
Rebecca
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BOTTOM LINE: What I am calling an "issue" is the new "norm" - so unless informed otherwise we should proceed with this "nerf" of the Event Unit / Elite Unit Unlock via Planet Conflict UCL.

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Swad
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Re: ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#6 » Thu May 25, 2017 10:24 am

You did well to query this one DeathStriker. My only query to this would be to say that although 32 data frags could unlock a unit, it would be insufficient to upgrade for these units.
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DeathStriker
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Re: ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#7 » Thu May 25, 2017 12:16 pm

Swad wrote:You did well to query this one DeathStriker. My only query to this would be to say that although 32 data frags could unlock a unit, it would be insufficient to upgrade for these units.

Swad - Thanks for posting - see my Post found here which describes that for most Special Units (Classic Event Units / New Elite Units) the cost is still 32x Data Fragments to Unlock / Upgrade. However there were some exceptions.
 
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Swad
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Re: ISSUE: Rogue One Event #2 - Conflict Rewards Appear Incorrect

Post#8 » Fri May 26, 2017 7:30 am

Thanks for your replies DS. I take your point about the unit upgrades and armory upgrades. Thanks.
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