ISSUE: Squad Perk Causes Game Failure

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jordanlp96
Cadet Trooper
Posts: 2

ISSUE: Squad Perk Causes Game Failure

Post#1 » Thu Dec 29, 2016 5:42 am

Found a new squad bug

Just made a new squad, and applied a perk before the tutorial explains how to do so. Every time I enter the squad screen I get a 'tutorial' that can't go any further because once I click 'continue', I can't press anything else as the button that should be pressable during the tutorial isn't there to be pressed anymore.
Tried to take screenshots from the game but the images are too large.
Last edited by DeathStriker on Thu Dec 29, 2016 6:33 am, edited 1 time in total.
Reason: Updated Thread Title to Better Define Topic - Added "Original Title" to Main Thread Post.


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rRr
Admiral
Posts: 548

Re: Found a new squad bug

Post#2 » Thu Dec 29, 2016 6:00 am

Still nobody here can help you. You should contact Disney help.

https://help.starwars.com/en_US/STAR-WARS-Commander
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DeathStriker
Moderator
Posts: 7186

Re: ISSUE: Squad Perk Causes Game Failure

Post#3 » Thu Dec 29, 2016 6:35 am

jordanlp96 wrote:Found a new squad bug

Just made a new squad, and applied a perk before the tutorial explains how to do so. Every time I enter the squad screen I get a 'tutorial' that can't go any further because once I click 'continue', I can't press anything else as the button that should be pressable during the tutorial isn't there to be pressed anymore.
Tried to take screenshots from the game but the images are too large.

jordanlp96 - As already mentioned you will need to contact Disney Mobile Support.

How to Contact Disney Mobile Support

You can contact Disney Mobile Support here.

Click on the GREEN [Contact Us] Button in the lower right corner and answer the prompts thereafter.

⇨ Be sure to include with your initial "report" the following:

  1. Your Player ID (found in Settings > About).
  2. Your In-Game Name.
  3. Your Squad Name.
  4. Your Game Device and its Current OS Version.
  5. Your SWC Game Version and Build (found in Settings > About).
  6. A description of the "issues" you have noted.
  7. Any Screenshots you may have taken.
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