Hoot wrote:I've got the same problem although my game opens just fine, it's when I look for opponents that I get the endless loading screen. 4 others in my squad had the same issue and from talking with other teams we've learned it seems to have happened to many people since the 4.7.0 on 2/16. What we've learned is that the problem occurs when have more than one of the same starship in your starship command but at different levels, i.e. the ones you built and the ones you accessed from your HQ. I've heard this may occur using troops and maybe vehicles too. The way some people are "fixing" the problem is to gem upgrade the starship to the level of the one accessed from their HQ, and doing so frees them up to connect with opponents again.
My problem is that I have a level 4 T5 that I built and a level 10 I got from a crate. I could spend the money to upgrade my T5 the six levels it would take, not that I want to have to "buy" myself out of this, but I also have a level 6 VT-49 that I built and a level 10 VT-49 from my HQ which is only up-gradable thru data frags, so it is impossible for me to upgrade it.
I've heard multiple accounts of people gemming their lower starship up to match the one that's getting them stuck and that seems to fix the problem. Please look in your airbarn and see if that's your issue, I'm curious to know.
Hoot wrote:Yeah at least support is aware of the issue, even though it took them longer than 48 hours to respond. They did fix the issue.
Diggory wrote:My iPhone while love the game either it's been about 48 hours for me as well. No tickets minutes since I don't know what they need to do for that . Help!?!
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