ISSUE: Android Google Play Authentication Sync Error

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thiras
Storm Trooper
Posts: 5

ISSUE: Android Google Play Authentication Sync Error

Post#1 » Thu Feb 06, 2020 10:55 am

Authentication error syncing your game with your google play account

Anybody else getting this? This started 2 days ago on my accounts.
Last edited by DeathStriker on Thu Feb 06, 2020 11:45 am, edited 1 time in total.
Reason: Updated Topic Title To Better Reflect Topic - Added Original Title to Main Topic Post


Shelendil
Grand Admiral
Posts: 1076

Re: Authentication error syncing your game with your google play account

Post#2 » Thu Feb 06, 2020 10:56 am

Yes, and getting it for games other than SWC. Closing the game and restarting the device will make it sync, but the error soon resurfaces.
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Fisherman
Commodore
Posts: 117

Re: Authentication error syncing your game with your google play account

Post#3 » Thu Feb 06, 2020 11:08 am

Yup... closed and rebooted and there was a pending update. Unfortunately it still persists... Fortunately 1) tapping ‘ok’ twice seems to allow me to bypass it and 2) if its a Google thing then it most likely will get fixed faster than if its a Zyngna thing... I hope...


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LordWader
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Posts: 229

Re: Authentication error syncing your game with your google play account

Post#4 » Thu Feb 06, 2020 11:34 am

It is a Google thing, I do not get this message when I log in with Gameroom, only with Google Play. For some reason, it seems that if I open my Google Play Account before I open SWC, I do not get the error message. Saw one poster on FB mention to disconnect and the reconnect with your Google play account under settings when you open SWC.


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DeathStriker
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Re: Authentication error syncing your game with your google play account

Post#5 » Thu Feb 06, 2020 11:44 am

OFFICIAL HELP - Zynga Official Help

:arrow: For all those having Google Play Authentication Sync Errors look here.

If needed send in a Support Ticket to Zynga.
 
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mkenobi
Grand Admiral
Posts: 2003

Re: Authentication error syncing your game with your google play account

Post#6 » Thu Feb 06, 2020 11:46 am

I play with multiple accounts.

Some are in Facebook Gameroom, and all accounts are on NOX Emulator (running multiple emulators), and this error started yesterday, and now all my accounts on NOX (that is an Android Emulator) connected to some (but different) Google accounts (Google Play) are giving me this error message.

The only exception is for one account on NOX that ISN'T connected to any Google account (no access to Google Play) and one other account that is connected to a Facebook account and also NOT connected to Google Play.

I don't have any problem with my accounts on Gameroom. I believe is a Google Play error as someone above said it's affecting other games.
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lukeskywalker
Admiral
Posts: 650

Re: ISSUE: Android Google Play Authentication Sync Error

Post#7 » Thu Feb 06, 2020 1:49 pm

Reloading the game does not inspire a lot of confidence. Lost too many bases that way, even after syncing it to either Google Play or FaceBook.
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DeathStriker
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Re: ISSUE: Android Google Play Authentication Sync Error

Post#8 » Thu Feb 06, 2020 4:20 pm

ISSUE UPDATE

I have been reading reports on LINE that this Issue for some has been "fixed". Perhaps others will report that here also.
 
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Fisherman
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Re: ISSUE: Android Google Play Authentication Sync Error

Post#9 » Thu Feb 06, 2020 7:17 pm

DeathStriker wrote:ISSUE UPDATE

I have been reading reports on LINE that this Issue for some has been "fixed". Perhaps others will report that here also.

Rebooted device again, no issues on three loadings of SWC... Pencil me in as tentatively fixed until further notice... :)


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LordWader
Commodore
Posts: 229

Re: ISSUE: Android Google Play Authentication Sync Error

Post#10 » Thu Feb 06, 2020 7:50 pm

Haven't had any issues the past few hours, so it looks like it has been sorted out


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