dvrdwn73 wrote:So...I bought a new router and now I can not play SWC through my WiFi router. I am able to play through Cellular data or WiFi at another location. I contact Arris and they helped change numerous settings on the WiFi router with no success. Any suggestions? They mentioned possibly needing ports opened?
Thanks for reporting your concern regarding unable to connect to the game when using your new router. As per checking with the team, there is no specific port needed to play the game, it seems that the one who have problem is the new router you bought. For that we recommend to use the same settings on the other wifi you connected as you mentioned earlier.
Zynga Player Support
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