I received this reply from support when i asked what in the world is going on
I can definitely see why that loss would be frustrating. I don't have an exact date of when this will be rectified, but you can rest assured they are doing their best to get to the bottom of this.
STAR WARS™: Commander Support"
then today I received the are you satisfied with our support email... REALLY??? OF COURSE I AM NOT SATISFIED.
I have gotten several support emails now and nothing with any help so far, it is all just junk emails.
Regarding my pvp I am still seeing the same type of bases as I was before so that did not make any difference for me dropping from 96k to 15k medals.