Greetings Commander,
I can certainly understand where you're coming from. That said, our development team has issued the amount of compensation based on the amount of medals lost. Please know that while we will share your negative feedback with our developers, we are unable to adjust your medals or the amount of crystals provided in your compensation crate.
Sincerely,
Chad
STAR WARS™: Commander Support
Hi Commander,
I understand you feeling, but our development team has issued compensation based on the amount of medals lost. Please know that while we will share your feedback with our developers, we are unable to adjust the amount of crystals provided in your compensation crate.
Sincerely,
Odra
STAR WARS™: Commander Support
CharlieRebeL wrote:The laws of probability suggest that we should have some squads with lots of players effected and some squads with none if it was purely random!?
CharlieRebeL wrote:For the last week I have been working on the assumption that some of us lost medals due to some kind of glitch after the update and after a period of time a fix would restore our medals.
This is mainly based on the fact that this has happened to me before and I got the medals back.
My initial response to realising today they they don’t intend to restore our medals was that the devs simply don’t want to spend the time on fixing it and are trying to fob us off with a pitiful amount of crystals instead.
After a bit of thought I’m starting to think that rather than a glitch that they won’t fix, we are actually part of a test group and it is deliberate that some of us have lost medals.
We know they have used test groups a lot in the past. eg Points needed for different stages on EP events, cost and time to swop turrets. Im sure there has been other examples just can’t remember them right now.
There is several reasons why I’m starting to think this:-
The players effected. What links those that have been effected. I’ve read on Line someone saying they thought it was those that where logged on when the update was released, but neither of my bases was logged on until the following day after the update.
The only pattern I’ve thought of is both my squads had 3 people effected, both my bases ( both sitting in number 2 spot in each squad ), someone that was near number 10 spot and someone that was near 20 spot. Fits in with the 3 tiers of crystal comp but probably just coincedance, but my thought is what kind of possible glitch could effect just a few players from each squad and a wide range medal levels if it wasn’t deliberate ( any computer boffins know if this is possible with a random glitch?)
The laws of probability suggest that we should have some squads with lots of players effected and some squads with none if it was purely random!?
Why can they not restore medals if it was a unintended glitch? They have done it before, they knew exactely who was effected and how many medals they lost so must have a record. It could be just a simple fuck you we can’t be bothered to find the fix but the more I think about it, it doesn’t make sense.
Why did they give crystal comp so quickly? It was 2 weeks until I got medals back last time and has taken much longer for other glitches to be resolved. Seems a bit odd they acknowledge some had lost medals and then gave out crystals so quickly afterwards.
I’m sure we will never know the truth , just hope if it was a test group all the players effected spend zero money now so the devs reverse it!
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