ISSUE: Medal Count Not Displaying Properly

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ForceMel
Major General
Posts: 256

ISSUE: Medal Count Not Displaying Properly

Post#1 » Wed Nov 28, 2018 3:16 pm

This is happening to several of my squad mates. I have over 159k medals, but it now shows I only have 16,060. Anybody else seeing this issue?
Last edited by DeathStriker on Wed Nov 28, 2018 4:27 pm, edited 1 time in total.
Reason: Updated Topic Title - Capitalized
Leader of perennially top 15 squad IIReBeLsII and number 12 player of the now defunct Windows servers. Current leader of Rebelsyiir.


Schruaf
Major General
Posts: 270

Re: Medal count not displaying properly

Post#2 » Wed Nov 28, 2018 3:18 pm

Two guys in my squad have the same issue.
Droped from 88 k and 76 k too 15k and 16k.


lordhelmet123
Storm Trooper
Posts: 3

Re: Medal count not displaying properly

Post#3 » Wed Nov 28, 2018 3:18 pm

I was just going to post about this. I seem to have lost about 2/3rds of my medals.


User avatar
Forceisweaknyou
Grand Admiral
Posts: 1241

Re: Medal count not displaying properly

Post#4 » Wed Nov 28, 2018 3:19 pm

Yes. Has happened before and was remedied. Submitting a communique to support will probably expedite the solution.
Leader ofSHADOW-GUARDrank140 148300k X
Looking forward to Ep9.
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sanmy
Storm Trooper
Posts: 4

Re: Medal count not displaying properly

Post#5 » Wed Nov 28, 2018 3:32 pm

Yes I have lost more than 100,000 and several teammates tb


User avatar
Spock
Admiral
Posts: 794

Re: Medal count not displaying properly

Post#6 » Wed Nov 28, 2018 3:32 pm

Anyone hit by the glitch should open a ticket to let them know.

https://support.starwarscommander.com/h ... 0000019126
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Leader of the imperial_enclave. Flagship of the enclave brotherhood of squads.
Always looking for active lvl10 commanders. Line app required.


Boog
Grand Admiral
Posts: 1274

Re: Medal count not displaying properly

Post#7 » Wed Nov 28, 2018 3:50 pm

Is ksod showing the loss? I can only check there right now, and see the correct medal count. I'll be able to log in in a few hours.


User avatar
Spock
Admiral
Posts: 794

Re: Medal count not displaying properly

Post#8 » Wed Nov 28, 2018 3:53 pm

Boog wrote:Is ksod showing the loss? I can only check there right now, and see the correct medal count. I'll be able to log in in a few hours.

Depends when the bot last updated your squad info.

Not a bad idea to visit Ksod Andy get a screenshot to prove your medal count just in case it’s needed.
My medals still show much higher on Ksod currently.
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Leader of the imperial_enclave. Flagship of the enclave brotherhood of squads.
Always looking for active lvl10 commanders. Line app required.


ForceMel
Major General
Posts: 256

Re: Medal count not displaying properly

Post#9 » Wed Nov 28, 2018 4:04 pm

If I click "Find Me" under the players list, it still shows me at number 129, with my correct medals.
Leader of perennially top 15 squad IIReBeLsII and number 12 player of the now defunct Windows servers. Current leader of Rebelsyiir.


User avatar
Spock
Admiral
Posts: 794

Re: Medal count not displaying properly

Post#10 » Wed Nov 28, 2018 4:09 pm

ForceMel wrote:If I click "Find Me" under the players list, it still shows me at number 129, with my correct medals.

Good catch for proof! Thanks :)
Image

Leader of the imperial_enclave. Flagship of the enclave brotherhood of squads.
Always looking for active lvl10 commanders. Line app required.


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