Notice: New Customer Support E-Mail For SWC

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Spock
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Notice: New Customer Support E-Mail For SWC

Post#1 » Tue Nov 20, 2018 6:40 pm

Here is the zynga link for swc customer support.
https://zyngasupport.helpshift.com/a/st ... nder/?l=en
Last edited by DeathStriker on Wed Nov 21, 2018 8:01 am, edited 2 times in total.
Reason: Updated Topic Title - Capitalized
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DeathStriker
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Re: New customer support email for SWC

Post#2 » Tue Nov 20, 2018 6:42 pm

Spock wrote:Here is the zynga link for swc customer support.

Spock - Thanks for Posting :D
 
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Harshit
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Re: New Customer Support E-Mail For SWC

Post#3 » Wed Nov 21, 2018 2:23 am

Thanks Spock!!
MIgrated from Windows from former squad HOLCRON HORROR. NOW shifted to android/ios in the squad HH-resurrectionand and our sister squad at HH-Insurrection. Apply now and be loyal to the EMPEROR.


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ChiptheFish
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Re: New Customer Support E-Mail For SWC

Post#4 » Wed Nov 21, 2018 3:08 am

Time to email that old petition in...
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mkenobi
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Posts: 1201

Re: New Customer Support E-Mail For SWC

Post#5 » Wed Nov 21, 2018 3:34 am

It's time to bother our new lords with tickets with lots of complaints lol

Oh, and I think I will miss Danielle, Charis, Alannah, Ashley, Alessandra, Laura, Elysse...
SWC Windows survivor.

Imperial Prestige / Rebel Prestige on vacation and trying new games.
If you are Rebel join "Solo's_Band" (war squad) or "Ewok_revenge" (training squad)


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ChiptheFish
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Posts: 394

Re: New Customer Support E-Mail For SWC

Post#6 » Wed Nov 21, 2018 4:03 am

Danielle, Chad, and don't forget Brittney. For old times...typical response after waiting like a week:

Greetings Commander,

I have heard back from our restore team and unfortunately we are unable to assist in providing an restore at this time. It is recommended that you continue playing with your current Player ID.

If you have any other questions or concerns, please do not hesitate to reach out again.

May the Force be with you,
Brittney
STAR WARS™: Commander Support

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Chip the Fish, Rebel: HQ Prestige, Medals: 28K, Battle Rank: 14(Android)
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Spock
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Re: Notice: New Customer Support E-Mail For SWC

Post#7 » Mon Nov 26, 2018 6:36 pm

Just a quick update.

I got a reply to my email finally.
Zynga basically ignored all the questions I asked and told me their swc support portal was still under construction.
They forwarded me the link to Disney customer supoort and told me if I had an issue I should contact Disney.

So, for the time being, swc is still fully under control of the mouse.
Image

Leader of the Imperial_Enclave.

Check out our YouTube channel with over 600 no outpost replays being shared. Quite possibly the largest collection of commander replays out there.

https://m.youtube.com/channel/UCW4iVRbrSDJHTBZobNNy7LA


TNT
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Posts: 551

Re: Notice: New Customer Support E-Mail For SWC

Post#8 » Tue Nov 27, 2018 2:43 am

Spock wrote:Just a quick update.

I got a reply to my email finally.
Zynga basically ignored all the questions I asked and told me their swc support portal was still under construction.
They forwarded me the link to Disney customer supoort and told me if I had an issue I should contact Disney.

So, for the time being, swc is still fully under control of the mouse.


:D That's hilarious.
Join the OuterRimRioters. Is what I would say, but we're almost full at the moment. :) A big happy family. If you are interested in joining you're more than welcome to drop by as long as we still have room.


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DeathStriker
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Re: Notice: New Customer Support E-Mail For SWC

Post#9 » Tue Nov 27, 2018 1:11 pm

Spock wrote:Here is the zynga link for swc customer support.
https://zyngasupport.helpshift.com/a/st ... nder/?l=en

Spock (Everyone) - The link posted no longer works.

As Spock recently posted, Zygna Support Portal was still under construction.

:arrow: This Topic will be updated once we get a valid link to the Zygna Support Portal.

UNTIL THEN... Contact Disney Mobile Support here
 
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mkenobi
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Re: Notice: New Customer Support E-Mail For SWC

Post#10 » Tue Nov 27, 2018 2:10 pm

Black Diamond Casino? Zynga must have given up and sent the SWC Support back to the Mouse when they realized that we're a pain in the ass ready to turn their lives into a hell with a zillion of tickets every day complaining about everything in the game...

Or they are trying to say "Click here and play a good Casino game instead of keep complaining about a broken Star Wars game no one cares..."
SWC Windows survivor.

Imperial Prestige / Rebel Prestige on vacation and trying new games.
If you are Rebel join "Solo's_Band" (war squad) or "Ewok_revenge" (training squad)


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