LosVega wrote:Disney ... probably didn't have high expectations that it would last this long. No advertising beyond the first year, no "dedicated" dev support, no "official" forum (no disrespect to this one). Note the (gradual?) loss of interactivity with the player base starting from Dan, Chris, HTP and ending with Stephanie and others being given the boot. The common denominator among all of that is money - they all must be paid for. I can only theorize that Disney wanted to maintain a positive cash flow for the life cycle of the game and as it winds down, the opportunity for growth becomes less a priority.
ObiWanKenobi2016 wrote:I think you're absolutely right about that. This is a game that's been spectacularly under supported for years, but keeps going. I think that' s down to 3 things. This site, KSoD and the LINE community. What do they have in common? They are all player created. There is a lot of love for this game. Hours and hours have been put into it in terms of playing the game and in terms of players helping other players get better at it.
Disney can only look to themselves for their failure to monetise this game more effectively.
Over the last 4-5 weeks the game has clearly been given some attention again. I hope that continues, although the rationale behind their tinkering escapes me.
As for the other games listed in the screenshots, the one that stands out, of course is Star Wars: Galaxy of Heroes, which I also play. That game is by far the most commercially successful Star Wars game in the app store. It's run by Capital Games, and the way it treats its customers is the polar opposite of Disney's approach in this game.
If there's a glitch that affects some customers, eg servers being out, ALL customers get crystals / in-game currency by way of recompense. If one person in your Guild (their version of squads) has been improperly disadvantaged in a Territory Battle (a monthly PvE contest that provides rare currency and unit shards) the whole Guild gets extra character shards (and there are 50 players in a Guild). Contrast that with Disney's customer support where crystals are reluctantly and meagrely carried out after you spend hours proving a common problem. There is player interaction. Dev decisions are explained. A character is OP, it gets nerfed, quickly. A set of characters become less used, they give them a work over to make them useful again. When was the last time any HQ 8,9 or 10 last used a wookie or Dark Phase Trooper in a PVP attack?
We've just had an 'adjustment' to RFTs and Burst turrets because the Devs have noticed that everyone attacks with jets/jumps. That has been the norm for a year now, and they are only just reacting to it, and over-reacting to it, I'd suggest. It was probably too much of a nerf to RFTs, and was definitely far too much of a buff to bursts.
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