You guys are great and so is your help. But I'm not sure this method helps. I'm in the same situation as you guys. Lvl 10 base lost and I got no original User ID. So I contacted Disney Support. The last thing I want to do right now is sending them a wrong User ID. I'm afraid they might think I'm trying to steal someone elses acount. So I tried your method with my girlfriends data.
Her Player name is Vaders Daughter. And there she is:http://ksod.us/squad/15d473d3-77b5-11e7 ... e44c004eb6
So her player ID should be: 40637435-e723-11e6-84b2-06e44c004eb6
but she showed me a screenshot of her real ID and both don't match.
I'm very thankfull this thread exists and that there are people out there who are trying to help and care. The only really frustrating thing about this thread is the fact that I don't see a single posting of people writing "Yeah! I cantacted Disney Support and they were able to restore my lost base. I'm back in the game!"
So I have a bad feeling my chances of getting my base back aren't so good.